Consulting for small and growing businesses. We look at marketing, sales and operations, build a plan for change and help put it into practice.
Delivery automation, with every order in view
We brought eight disconnected pipelines into one order process and connected courier delivery through Telegram. The team entered its busiest season with orders, payments and delivery statuses in one system.
READ THE CASEA website redesign that made everything clearer
We reorganised a website of 300 disconnected pages around four clear sections. A new homepage, simpler navigation and a consistent shop helped visitors find the right practices, products and booking information.
READ THE CASEA fashion launch across two markets in two months
We built Russian and English storefronts, connected the CRM and inventory system, and set up payments in three currencies. The brand received a connected sales system for Russia, the UAE and international orders.
READ THE CASEFrom a product catalogue to a working sales system
We rebuilt the B2B supplier’s website and catalogue, added an English version and connected enquiries and calls to the CRM. Buyers could assess the company, and the sales team could follow each enquiry through to a contract.
READ THE CASESomething we’ve noticed
Businesses come to us with surprisingly similar problems. In a way, that is good news: if a business works even with those problems, there is room to grow. It starts with rethinking how you communicate — and how the work gets done.First in your head. Then inside the business.
DMITRY FIRSTOV
FOUNDER
Consulting, marketing and technology
Ecommerce consultingAn online store audit and a plan for growing sales.
CRM marketingCustomer segments, campaigns and repeat-purchase journeys.
DesignBrand identity, interfaces and a consistent visual language.
DevelopmentWebsites, online stores and CRM integrations.
AnalyticsMarketing audits, reliable data and reports for decisions.
CopywritingCopy for websites, emails and business proposals.
Let’s discuss the task, the data
and how we can work together.
The channel delivers the message. Customer history should help decide what it says and when it arrives.
READHow to move from competing reports and plausible explanations to something the business can actually change.
READA segment earns its place when it changes what you do for the customer. Start there.
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